Tag Archives: work

How come that I don’t do Skype for business?

 

The Skype revolution few years ago was one of the Internet innovations I was rather unhappy to happen than cool with it.

First of all, my Internet experience was based on technology that didn't allow VoIP communication at all. Hardware was weak, there were no integrated sound devices on motherboards, and the Internet connection usually was slow enough even to load pages properly. That's way my first years were related with IRC and ICQ - more chit-chatting protocols.

The other issue is the closed protocol that Skype provides. Compared to IRC that is open (free-for-all) or ICQ that is at least unlocked at some point, Skype provides no support for 3rd party clients, scripts etc. You have no idea what happens behind the scene. So in fact the only think you have is the facade, the UI that developers have meant for you to use. How does it actually work is an open question for all.

VoIP and video conf calls are great feature to talk to relatives around the world. It's free and it's good to communicate with people abroad and do more 'live' connection with voice and look. But when it comes to business, I would prefer using mails and messaging. First you have enough time to form correctly your thoughts and define it the right way for the other side. Second, you have logging which makes it suitable to keep in touch with what you have to do in a tasklist-like form. The ink is on paper, that's all.

Email/Gtalk is what I would use as an alternative.

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Project-base, Support and Salary

 

During my couple years of work as a PC techy support guy, administrator, company hired developer and freelancer, I've finally separated three different types of work: project-base, support and salary.

Project-base

This is a popular way of working in USA and Europe. The client has a task to be performed by an expert. Therefore the employer seeks for an appropriate guru to fulfil the one's requirement. Simple as that.

What are the major characteristics of project-base work?

  • fixed requirements
  • usually short-term or medium-term
  • fixed price for the whole project or different phases

Focusing on the broader perspective, a freelancer could be hired for a small website or script, but there are big corporate systems developed for tens of manmonths, too. So borders may vary. But requirements are fixed at the beginning, as for the money, too. No surprises during the development process.

Support

Support staff is hired for a preliminary defined schedule. Let's say every second Monday of the month or for 10 hours for the whole month. This is a capacity being paid at the beginning for doing simple (or important, but not that time wasting) tasks. The client doesn't need a full time expert, but wants a regular technical guy to be available for consultations or small fixes.

Usually, typical support marks:

  • fixed work-time or hours
  • fixed month/hour price

Support work could be tricky if you maintain couple of different support projects. But if business case is clear and hours can be easily predicted, than it is a sweet and not that engaging perspective.

Salary

That's probably the most popular working type in the world. Rules are simple: you have a week amount to fill and... you just have to fill it. Let's say 40h a week, 9am to 6pm working  at the office and that's all. Irregular overtime, constant availability. Tasks may vary - the employee is available at the work time he is contracted for and can be 'squeezed' for different tasks/services.

What's cool with salary work?

  • regular and usually good payment
  • some benefits as transportation taxes covered or cell phone bills
  • work ands at 18 o'clock and then you're all free

And what kind of work do you do?

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